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Restaurant DOT com Manipulates Customer Reviews

So two weeks ago we used Restaurant DOT com to purchase a voucher for a local restaurant.  The experience was poor and the same night we got an email from Restaurant DOT com asking us to leave a review.  We left a review which wasn’t very flattering.  A few days later we check the reviews on Restaurant DOT com and we surprised our review didn’t make it.  Tonight we check it again (two weeks after leaving the review) and discovered that people that left 4 and 5 star reviews AFTER us had their reviews posted.  So it’s pretty clear that Restaurant DOT com manipulates the reviews in order to generate more business.  Dishonesty sucks.

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This entry was posted on March 13, 2013 at 7:16 pm and is filed under Main Blog. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.